CONVERGENCE AS AN OBJECTIVE
In the last decade, the telecommunications industry has been rapidly transformed. We have seen landlines give way to cell phones; monumental increases in the volume of information being exchanged; near-constant technological evolution; the appearance of new actors in the market; and even a change in the nature of businesses themselves. These changes have also transformed telecom companies, bringing to the table new products and services like over-the-top content, that require new business and support models.
Amidst this fast-moving and profound transformation, Practia has taken part in a variety of regional projects. We have helped companies in this sector work through each new challenge, whether it’s improving time-to-market, gathering real time data, building an omnichannel strategy, or improving user experience.